Estudio de influencia del servicio al cliente en el posicionamiento del sector financiero en Bucaramanga caso : Grupo Bancolombia Oficina 504
The overall objective of this research is to determine the influence of customer service in positioning the financial sector for office in Bucaramanga 504 of Bancolombia, to identify customer expectations and satisfaction. To do a diagnosis of the current situation of the quality of internal and ext...
Saved in:
| Institution: | Universidad EIA |
|---|---|
| Main Authors: | , , , |
| Format: | Trabajo de grado - Especialización |
| Language: | Español |
| Published: |
Bucaramanga : Universidad de Santander, 2014
2014-07
|
| Subjects: | |
| Online Access: | https://repositorio.udes.edu.co/handle/001/2990 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
