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Gestión de la calidad con el modelo EFQM en 10 pymes metalmecánicas de Medellín

The relevancy of small and medium enterprises SMEs for the country demands the generation of projects leading to their strengthening, for what it is necessary to evaluate and to improve their quality management. It was used the EFQM model, which consists of 9 criteria, 7 were evaluated with the mana...

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Bibliographic Details
Institution:Universidad EIA
Main Authors: Parra-Mesa, C. M. (Carlos Mario), Villa-Toro, V. M. (Victor Manuel), Restrepo, José William
Format: Artículo de revista
Language:Español
Published: Fondo Editorial EIA 2013-11-27
Subjects:
REI00097
CALIDAD TOTAL
TOTAL QUALITY MANAGEMENT
ORGANIZACIÓN E INDUSTRIA
ORGANIZATION AND INDUSTRY
GESTIÓN DE CALIDAD
MODELO EFQM
MEJORAMIENTO CONTINUO
PYMES
SECTOR METALMECÁNICO
QUALITY MANAGEMENT
EFQM MODEL
CONTINUOUS IMPROVEMENT
SMES
METALMECHANICAL SECTOR
Online Access:https://repository.eia.edu.co/handle/11190/202
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