Development of hospitality services with generation y: the case of caribbean millenials

In this manuscript, the unique features of the Millennial generation (Gen Y) in tourism and hospitality services were discussed through Caribbean Millennials. The methodology was literature review on generational differences in the hospitality sector and evaluation of findings. First, the defini...

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Bibliographic Details
Published in:Gestión y nuevas tendencias en la hotelería
Institution:Universidad Externado de Colombia
Main Authors: Genç, Ruhet, Rueda Esteban, Nancy Rocío, Zurbarán Arias, Deiwi Jesús
Format: Capítulo - Parte de Libro
Language:Español
Published: Universidad Externado de Colombia 2021-10
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Online Access:https://bdigital.uexternado.edu.co/handle/001/4807
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