Diseño De Arquitectura Empresarial En El Area De Servicio Al Cliente Para Empresas De Telecomunicaciones

To design the proposed architecture, was made use of one the most popular enterprise architecture frameworks in the world, covering business, data, information, application and technology architectures. On the other hand, the use of "case" tools to model the different views through graphs...

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Bibliographic Details
Institution:Universidad del Quindío
Main Authors: Barrera Cruz., Claudia M., Castro Zuleta., Jorge I., Universidad Del Quindío - Colombia - Luis Fernando Castro Rojas - Director-
Format: Trabajo de grado - Pregrado
Language:Español
Published: Universidad Del Quindío- Ingeniería - Ingeniería de Sistemas y Computación 2017-03-27
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Online Access:https://bdigital.uniquindio.edu.co/handle/001/296
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